Although it may seem churlish, he does only talk about access to online information; I'm not sure that he is talking about information literacy in the fuller sense (e.g. using all kinds of information sources effectively, including people sources; being able to evaluate and create information collaboratively: this are also vital aspects in crisis situations and for empowerment).
There is an interesting link to the "Technology" issue of Forced Migration Review (2011) http://www.fmreview.org/technology which has articles about the use and impact of technology, including the impact on access to information.
Wren, M. (2014, 10 December) Making information accessible: an essential precondition for effective refugee protection? http://www.cilip.org.uk/cilip/blog/making-information-accessible-essential-precondition-effective-refugee-protection
Photo by Sheila Webber: fallen leaves, November 2014
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